Custom furniture orders may be cancelled within 24 hours of submitting the order. We regret that we are not able to cancel orders for in stock merchandise once they have been transmitted to our fulfillment center. In most cases, it is possible to cancel backordered items on your order, since they are not scheduled for immediate shipment. To speak with us to inquire about canceling or changing an order that's already been placed, please call us at 847-­475-­4600 or email us at info@adhochome.com We are available to assist you Monday - Friday, from 9am-­6pm Central Standard Time.  

At Ad Hoc Home, we stand behind our products 100%. We select products & vendors that we feel confident will provide a well-designed quality product. With that said, if you are not satisfied with what we send you we are happy to exchange for another item or issue store credit within 30 days of receipt. Please note that return shipping charges are non refundable, unless the item received is incorrect or damaged. In that case, we ask that you please contact our Customer Service department prior to sending the item back, so that we can provide you with a return shipping label and expedite your replacement order. Returns are refunded in the original payment form, less shipping and handling. Returns sent via USPS that arrive with postage due will be returned to sender. Please note that "final sale" items are not returnable or exchangeable except for manufacturing defect. Ad Hoc Home does not accept returns on the following items: fabric swatches, fabric yardage, custom sewing orders, monogrammed items, Art, and all upholstered, vintage and custom furniture including but not limited to headboards, beds, benches, sofas, chairs and ottomans. After 30 days, Ad Hoc Home cannot accept returns for any reason other than manufacturing defects.

Ad Hoc Home will accept the following methods of payment: Visa, Mastercard, American Express & Ad Hoc Home gift cards.

adjective : formed or used for a special purpose : made or done without planning because of an immediate need Whether you are searching for the perfect mirror or just looking to freshen up your space Ad Hoc Home has what you need. We aim to provide beautiful handcrafted items for your home. The inventory at Ad Hoc Home is ever changing based on what we are loving now… 

Please feel free to send any inquiries to us at info@adhochome.com and/or we can be reached at the shop at 847-475-4600.

We offer standard shipping on most items, with orders typically arriving within 5-7 business days once shipped. Custom orders take longer and timelines are noted within each item. 

We ship using trusted carriers including USPS, UPS, FedEx, DHL eCommerce, and DHL Express.

Shipping methods and costs are determined based on item size, weight, and destination.

To view all shipping rates click here.